Privacy Policy

1. Introduction

Welcome to Triaanya’s Health Mantra, a brand of OurTriaanyas NaturalCare Pvt. Ltd. (referred to as “we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of any personal information you provide while using our websites, www.ourhealthmantra.com and www.triaanyas.com (collectively referred to as the “Site”).

2. Company Details

• Registered Company Name: OurTriaanyas NaturalCare Pvt. Ltd.
• Registered Office: 227 GRD Floor, Block A, Sector 47, NOIDA, Gautam Buddha Nagar, Uttar Pradesh, India, 201301
• CIN Number: U51909UP2018PTC109534
• GSTIN: 09AACCO8074F1Z8
• PAN Number: AACCO8074F
• Contact Numbers: 7838393889 / 7838509542 / 9990789726
• Brand Names: Triaanyas Health Mantra, Triaanyas, OurHealthMantra,
• Website: www.ourhealthmantra.com / www.triaanyas.com
• Official Email: ourhealthmantra@gmail.com

3. Scope of Privacy Policy This Privacy Policy outlines the types of information we collect, how we use it, and the conditions under which it may be shared with third parties. It applies solely to information collected through our Site and does not cover data obtained from other sources.

4. Information Collection and Use We collect personal information, including but not limited to your name, email address, phone number, and payment details, when you interact with our Site or services. This information is used to provide you with personalized offers, product updates, and health-related information based on your interests.

5. Cookies We use cookies to track usage patterns, traffic trends, and user behavior on our Site. Cookies allow us to enhance your experience by remembering your preferences and facilitating transactions. You may choose to refuse cookies via your browser settings, but this may limit certain functionalities of the Site.

6. Security Practices We employ reasonable security practices and procedures to protect your sensitive and personal information. Regular audits are conducted to ensure compliance with these practices. However, we are not liable for unauthorized disclosures of your information by third parties beyond our control, such as courier agencies.

7. Disclosure of Information We will not disclose your personal or sensitive information to third parties without your consent, except in the following cases:

• Legal Obligation: To comply with a legal obligation or government request.
• Third-Party Service Providers: To trusted third-party service providers for the purpose of fulfilling orders or providing services on our behalf.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

8. User Rights You have the right to review, correct, or withdraw your consent for the use of your personal information at any time. However, withdrawing consent may limit our ability to provide certain services.

9. Third-Party Links Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information.

10. Changes to Privacy Policy We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page, and continued use of the Site after such changes will constitute your acceptance of the new policy.

11. User Obligations As a user of our Site, you agree not to engage in unlawful activities, including but not limited to:

• Harassment: Posting or transmitting unlawful, harassing, or obscene material.
• Security Breach: Unauthorized access to other computer systems or networks.
• Misuse: Engaging in activities that could damage, disable, or impair the Site’s functionality.

12. Disclaimer Triaanya’s Health Mantra makes no guarantees regarding the accuracy, completeness, or efficacy of the information provided on our Site. The content is intended for general educational purposes and should not replace professional medical advice. We disclaim liability for any damages arising from the use of our Site or reliance on its content.

13. Indemnification You agree to indemnify and hold harmless Triaanya’s Health Mantra and its affiliates from any claims, damages, losses, or expenses arising from your use of the Site, including reasonable attorney’s fees.

14. Governing Law and Jurisdiction This Privacy Policy is governed by the laws of India. Any disputes arising from this Policy shall be subject to the exclusive jurisdiction of the courts in Noida / Greater Noida, Uttar Pradesh.

15. Shipping, Returns, and Cancellations

• Shipping: Orders are processed as soon as payment is received. Delivery time is typically 7-10 business days, depending on availability. We will communicate any delays.
• Returns: In case of incorrect, damaged, or defective products, contact us at ourhealthmantra@gmail.com or call 7838393889 / 9990789726 with your ORDER NUMBER and proof of defect. We will process exchanges based on availability.
• Cancellations: Cancellation requests must be made within 24 hours of placing an order. Contact us via email or phone to cancel your order.

16. Contact Information For any questions or concerns, please contact us at:

Email: ourhealthmantra@gmail.com

Phone: 9990789726 / 7838393889 / 7838509542